Optical Retailing Apprenticeship

Optical Retailing Apprenticeship

About the framework

The Optical Retailing Apprenticeship provides the skills and flexibility required for employment in a range of organisations, including large stores run by one of the major optical retailers, outlets run by regional groups, and independent practices/groups with one or more branches.

Apprentices will develop their competency across a wide range of skills, including dealing with all aspects of basic visual requirements, supporting the optometrist and/or dispensing optician, assisting with contact lenses and dispensing glasses, advising individuals who are partially sighted, and performing core administrative functions.

Apprentices will cover the following compulsory units:

  • Monitoring and solving customer service problems
  • Supervising optical clinic
  • Providing information and advice to customers in a retail environment
  • Health and Safety guidelines

Apprentices will choose from optional units, including:

  • Selling optical products
  • Practical experience in frame and lens measurements
  • Deployment of optical practice resources
  • Record keeping

There are no specific entry requirements for this apprenticeship.

An apprentice’s practical competence will be assessed through real-world exercises.

Further study and assessment may be required in Functional Skills at Level 1 in English, Maths, with the possibility of ICT. 

For more information:

Contact the Employer Engagement Team

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